Privacy Policy

At Kefalonia Getaways, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, engage with our services, or interact with us. By using our website, you agree to the practices described in this policy.

We may collect and process the following types of information about you:

1. Information You Provide Directly

  • Contact Information: Name, email address, phone number, and other details submitted via forms (e.g., contact form or booking inquiries).

  • Newsletter Subscription: If you subscribe to our newsletter, we collect your email address and consent preferences.

  • Booking Information: Details related to your reservations, including payment information and special requests.

2. Automatically Collected Information

  • Usage Data: Information about your interactions with our website, such as pages visited, time spent, and clicks.

  • Device Information: Details about the device you use to access our website, including IP address, browser type, operating system, and unique device identifiers.

  • Cookies and Tracking Technologies: For more information, refer to our Cookie Policy.

3. Third-Party Sources

  • Social Media: If you interact with us via social media platforms, we may collect publicly available information from your profile.

  • Service Providers: Information provided by analytics or advertising partners, such as Google Analytics.

4. Third-Party Services

We use third-party services, such as Hospitable and Stripe, to facilitate bookings and payment processing. When you interact with these services through our website, you may be redirected to their platforms, where their privacy policies and data processing practices apply.

We do not control how these third parties collect, store, or use your data. We recommend reviewing their privacy policies to understand how your information is handled:

By using our website and engaging with these services, you acknowledge that your personal information may be processed according to their respective terms.

How We Use Your Information

We use your personal data to:

  1. Provide Services: Process bookings, respond to inquiries, and manage your reservations.

  2. Improve User Experience: Analyze website performance and user behavior to enhance our services.

  3. Marketing Communications: Send newsletters, promotions, or other updates with your consent.

  4. Legal Compliance: Comply with applicable laws, regulations, or legal requests.

Legal Basis for Processing

We process your data based on the following legal grounds:

  1. Consent: For sending newsletters or using cookies requiring consent.

  2. Contract: To fulfill obligations related to bookings and reservations.

  3. Legitimate Interest: To improve services, ensure website security, and prevent fraud.

  4. Legal Obligation: To comply with tax, accounting, or other regulatory requirements.

Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  1. Service Providers: Third-party vendors who assist with bookings, payments, and analytics (e.g., Google, Stripe).

  2. Legal Authorities: If required to comply with legal obligations or protect our rights.

  3. Marketing Partners: For retargeting and advertising campaigns, such as Google Ads.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example:

  • Newsletter Subscription: Until you unsubscribe.

  • Booking Information: Retained for tax and accounting purposes.

Your Rights

We believe in transparency and ensuring you have control over your interactions with us. If you ever need to review or update any details related to your engagement with our services, or if you prefer certain information to be adjusted or removed where applicable, you are welcome to reach out. Additionally, if you have preferences regarding how we communicate with you or use certain data, we are happy to accommodate your requests. For any inquiries, please contact us at info@kefaloniagetaways.com.

Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. While we strive to protect your information, no system can guarantee absolute security.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing any personal data.

Cookies

We use cookies to improve your browsing experience, analyze website traffic, and support marketing activities. For more information, please review our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. The updated policy will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Kefalonia Getaways
Email: info@kefaloniagetaways.com
Phone: +306955821199

Last Updated: March 8th, 2025