Rental Terms Policy

To ensure a safe and pleasant stay for all our guests and maintain the quality of our properties, we kindly request all guests to adhere to the following terms and conditions:

1. Occupancy

  • The property is to be occupied only by the guests listed in the booking confirmation. At least one member of the group must be 18 years or older. Subletting or hosting additional overnight guests without prior approval is strictly prohibited.

2. Check-In and Check-Out

  • Check-In: After 3:00 PM on the arrival date.

  • Check-Out: By 10:00 AM on the departure date. Late check-outs may incur additional charges.

  • Early check-ins and late check-outs may be possible upon request, subject to availability, and may be subject to an additional fee.

3. Property Use

  • The property is intended for residential use only. Hosting parties, events, or large gatherings without prior written consent is strictly prohibited.

  • To protect privacy and security, guests are not permitted to contract outside concierge service providers without written permission from Kefalonia Getaways. Unauthorized service providers found working inside the villa may be denied entry, and any services provided will be canceled immediately without responsibility for monetary loss.

4. Smoking Policy

  • Smoking is strictly prohibited inside the property. Guests may smoke only in designated outdoor areas and must use provided ashtrays to prevent fire hazards.

5. Pet Policy

  • Pets are not allowed unless explicitly agreed upon during booking. If pets are permitted, we may request additional information about them (e.g., breed, size, or behavior) and may require an additional fee and an increased damage deposit. Unauthorized pets may result in additional fees or immediate termination of the rental agreement.

6. Maintenance and Damages

  • Guests are responsible for maintaining the property in good condition and are liable for any damages beyond normal wear and tear. Any damages must be reported immediately.

  • Guests are not allowed to move furniture or use appliances for purposes other than their intended use.

7. Pool Rules

  • Guests are kindly requested to follow the pool rules displayed on-site.

  • Children must be supervised by an adult at all times.

  • Use of the pool is at guests’ own risk. Neither the property owner nor Kefalonia Getaways is liable for accidents or injuries.

  • The pool area may be slippery—guests should avoid running and wear shoes or flip-flops for safety.

  • The pool is cleaned regularly. Additional cleaning due to misuse may incur extra fees.

8. Security Deposit

  • A security deposit may be required for some properties. The specific amount will be indicated on the property's individual page. The deposit will be refunded within 15 after check-out, provided no damages or violations of the rental terms have occurred.

9. Noise and Disturbances

  • Quiet hours are from 11:00 PM to 7:00 AM and 3:00 PM to 5:30 PM.

  • Guests must respect the peace and quiet of the neighborhood. Excessive noise or disturbances may result in immediate termination of the rental agreement without refund.

10. Housekeeping

  • Guests must maintain general cleanliness during their stay. Trash should be disposed of in designated bins, and the property should be left in a reasonable condition upon departure.

  • Housekeeping services, including general cleaning and linen changes, are provided every three days and are included in the rental price.

11. Safety and Security

  • Guests are responsible for securing the property by locking doors and windows when not in use. Kefalonia Getaways and the property owner are not liable for any loss or damage to guests’ personal belongings.

12. Compliance with Laws

  • Guests must comply with all applicable laws and regulations during their stay. Any illegal activities will result in immediate eviction without refund.

13. Liability

  • Neither the property owner nor Kefalonia Getaways shall be held responsible for any accidents, injuries, illnesses, or loss of personal belongings that occur during the guest's stay. Guests assume full responsibility for their own safety and that of their companions while using the property, its facilities, and its amenities. By accepting these terms, guests agree to release the property owner and Kefalonia Getaways from any liability for incidents arising from their stay.

14. Termination of Agreement

  • Failure to adhere to these terms and conditions may result in fines, immediate termination of the rental agreement, and eviction without refund.

By confirming your reservation, you acknowledge and agree to abide by these rental terms and conditions. If you have any questions or require clarifications, please contact us at contact@kefaloniagetaways.com.